A voice agent on your line, with someone accountable behind it.
The agent answers your calls, takes the booking or the message, and hands off to a person exactly where you tell it to. You can read what happened on every call it took, and when something goes wrong we tell you what we found and what we changed.
The call is the demo: our agent answers, runs a two-minute readiness read on your business, and you hear exactly what your callers would.
How you get set up
Step 1
An intake call, in plain language
We spend twenty to thirty minutes learning how your phone actually gets used: your hours, your policies, the questions your staff answer from memory. That becomes the agent's working knowledge.
Step 2
Your number stays your number
You keep your existing line and forward it to the agent, which takes minutes and reverses just as fast. If you prefer, we port the number or set up a new one.
Step 3
You test it before any customer hears it
You call the agent yourself and try the scenarios that matter to you. We fix what you flag and run a second round if needed. It goes live when you say so.
Step 4
Live, on your terms
The agent can answer only when your staff cannot get to the phone, or answer everything. When your hours or policies change, tell us and we update it.
Two tiers, one flat fee
Scripted
Built for the calls that make up most of your phone traffic. The agent runs on a decision flow rebuilt daily from your live information, so routine calls get answered fast and at a predictable cost. Anything unusual hands off gracefully.
Conversational
Every call is handled by a live conversational model, so nothing about the call has to fit a pattern you anticipated. The right choice when your calls range wide.
Both tiers run on a flat monthly fee, confirmed with you on the intake call before anything is billed. Multi-location setups and custom integrations are scoped individually.
Two ways we deliver
We build your agent custom on our own stack when that serves you best. Where an established voice platform is the better fit for your case, we implement and run that platform for you instead. Either way you get one operator who answers for the result and one flat fee, and we tell you plainly which path you are on and why.
Accountable by construction
- Every call the agent takes is logged. The full transcript is available to you on request.
- When you report a call that went badly, we pull the transcript, confirm what the agent actually said, fix the underlying cause, and report back what we found and what we changed.
- Service-affecting problems are treated as incidents and worked the same day. Wording tweaks and policy updates go through the same channel with a case number, so nothing gets lost.
- Call transcripts are treated as your business records. Access is limited to the people doing the work, and we delete them on your request.
Talk to us first
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